Inspects railroad dining car facilities and service and investigates complaints to ensure that...
Inspects railroad dining car facilities and service and investigates complaints to ensure that cleanliness and service standards are maintained: Inspects cooking area and utensils to ensure that they are clean and sanitary. Inspects food and observes preparation to ensure that food is served in sanitary and appetizing manner. Observes WAITERS/WAITRESSES, DINING CAR (r.r. trans.) as they serve food to patrons to ensure that service is efficient and courteous. Investigates complaints by patrons of poor service or discourtesy. Recommends service improvements and operating efficiencies. Prepares reports of complaints and action taken.
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