Senior Business Analyst Inventory Innovations

Profile

*** The preferred location for this role is Dallas, TX but is open to Memphis, TN, or McLean, VA ***

This is your chance to be a part of an in-house Customer Experience team that’s using guest insights to evolve our industry-leading channels and deliver personalized experiences. As a Senior Business Analyst, you will bring your technical skills to a hospitality company with an award-winning culture. On the Inventory Innovations team reporting to Senior Manager, Inventory Innovations, you will support projects including our Commercial User Interface designed to improve user efficiencies and ease.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Paid parental leave for eligible Team Members, including partners and adoptive parents

Mental health resources including free counseling through our Employee Assistance Program

Paid Time Off (PTO)

Learn more about the rest of our benefits (https://jobs.hilton.com/us/en/benefits)

At Hilton, we believe every Team Member is a leader. Our company is committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

Support requirements, development and direction for the Commercial User Interface project calls, providing direction, insight and assistance when appropriate

Support with documenting, managing and building a backlog of requirements through extensive research gathering and collaboration with business and product stakeholders

Analyze and understand the functional purpose, integrations, hardware, software of the supported inventory and revenue management capabilities to ultimately solve problems and communicate effectively during the product outcome

How you will collaborate with others:

Review design examples with the digital design team to provide feedback essential to efficient and effective User Interface development

Create, discuss, and manage design, development, and research tickets with the product and engineering teams to drive deliverables

Interact with and coordinate across Inventory workstreams to steward program needs as part of the Commercial User Interface development and delivery

What projects you will take ownership of:

Lead ownership of daily status of Commercial User Interface tickets, allowing for timely and reliable action on progress and concerns or issues to be resolved with the Senior Manager

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

Four (4) years of professional experience

Three (3) years of work experience in hospitality/travel, information systems, Product Management, Revenue Management or Technology delivery.

You are acquainted with JIRA/Confluence, Microsoft Teams and/or Figma/Mural.

Travel up to 10%.

It would be useful if you have:

Prior experience with User Interface development

Worked within an Agile project environment

Three (3) years of Revenue Management and/or hospitality/travel related experience

WHAT IT IS LIKE WORKING FOR HILTON

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

Job: Experience Design

Title: Senior Business Analyst, Inventory Innovations

Location: null

Requisition ID: COR013RN

EOE/AA/Disabled/Veterans

Company info

Hilton Worldwide
Website : http://www.hiltonworldwide.com