Group Reservations Coordinator - Hilton Orlando

Profile

A Group Reservations Coordinator with Hilton Hotels is responsible for managing group blocks in the hotels continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Group Reservations Coordinator, you would be responsible for performing the following tasks to the highest standards:

Process group reservation information and input rooming lists

Enter reservations, process reservation changes, and ensure organization of group rooms upon arrival

Communicate effectively with Meeting Planners, Housing Agencies, Clients, and internally with Revenue, Events, Sales, and Front Office Teams

Respond to both guests and clients in-person, email, and telephone in a timely, friendly and efficient manner

Perform word-processing, typing, e-mailing, data-entry, filing, faxing, and copying

Here are some perks you can enjoy when joining our team

• Access to your pay when you need it through Daily Pay

• Career growth & development

• The Go Hilton travel discount program

• Competitive wellness benefits

• Team Member Resource Groups

• Recognition and rewards programs

• And so much more

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Revenue Management

Title: Group Reservations Coordinator - Hilton Orlando

Location: null

Requisition ID: HOT09I0H

EOE/AA/Disabled/Veterans

Company info

Hilton Worldwide
Website : http://www.hiltonworldwide.com