Company name
Hilton Worldwide
Location
Springfield, IL, United States
Employment Type
Full-Time
Industry
Manager, Sales, Hospitality
Posted on
Jun 09, 2023
Profile
Come join the award-winning brand, HILTON!
The beautiful President Abraham Lincoln Springfield - a Doubletree by Hilton hotel sits in a prime location in downtown Springfield, IL. The hotel boasts 310 guest rooms and 17,000 square feet of versatile on-site meeting space! We are also connected to the convention center which we partner with in hosting groups that has 65,000 square feet of meeting space! They are looking for a Catering & Event Sales Manager to join their amazing team! This is a great opportunity to sale amazing social and local corporate events and create memories for our guests!
What will I be doing?
As Catering & Event Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs.
• Regular attendance.
#LI-JW1
When you join the Hilton family, you’ll enjoy outstanding career opportunities and exceptional benefits that can enhance all aspects of your life:
What we offer:
Access to your pay when you need it through DailyPay (Based on hotel)
Choose from multiple health care coverage options at 90 days
Quarterly Team Bonus potential - UNCAPPED
Complimentary parking
Complimentary Team Member meals
401(k) plan and company match
Hilton stock purchase plan
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Inclusive family-building and fertility benefits
Expanded bereavement leave
Adoption Assistance program
Supportive parental leave
Mental wellbeing support
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Please note, benefits may vary depending on the classification and union status of the position.
Job: Catering and Event Services
Title: Catering and Event Sales Manager - President Abraham Lincoln Springfield- a Double Tree by Hilton Hotel
Location: null
Requisition ID: HOT09KM2
EOE/AA/Disabled/Veterans
Company info
Hilton Worldwide
Website : http://www.hiltonworldwide.com