Company name
Hilton Worldwide
Location
Houston, TX, United States
Employment Type
Full-Time
Industry
Manager, Hospitality
Posted on
May 23, 2023
Profile
The Hilton Americas - Houston is located downtown Houston and connected to the George R. Brown Convention Center via skywalk. This is a prime location for all groups and events and is managed by Hilton!
We are looking for an Event Manager to join our team to detail out amazing groups up to 150 attendees! This is a great opportunity to grow your career within hotel events!
What will I be doing?
As an Event Manager you are responsible for the negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. As an Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
• Organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs.
• Regular attendance.
When you join the Hilton family, you’ll enjoy outstanding career opportunities and exceptional benefits that can enhance all aspects of your life:
What we offer:
Access to your pay when you need it through DailyPay (Based on hotel)
Choose from multiple health care coverage options at 90 days
Quarterly Team Bonus potential
Complimentary parking
Discounted Team Member meals
Discounted dry cleaning
401(k) plan and company match
Hilton stock purchase plan
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Inclusive family-building and fertility benefits
Expanded bereavement leave
Adoption Assistance program
Supportive parental leave
Mental wellbeing support
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Please note, benefits may vary depending on the classification and union status of the position.
Job: Catering and Event Services
Title: Event Manager- Hilton Americas - Houston
Location: null
Requisition ID: HOT09ID5
EOE/AA/Disabled/Veterans
Company info
Hilton Worldwide
Website : http://www.hiltonworldwide.com