Data Steward

Profile

Description

ESS Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting Humana's Service Operations. The team is focused on converting data to actionable insights for our business partners who can utilize to reduce administrative cost and improve the customer's experience.

This position will work within the ESS Business Intelligence team. This team is focused on Data Science, Data Consulting, Data Stewardship, Data Visualization and Reporting.

Responsibilities

This role will focus on the Data Stewardship function. Data Stewards strategically manage governed data within their area of responsibility while ensuring the highest level of data quality, integrity, privacy, availability, security and usability. Data Stewards work with the business owners of data, business users, IT Custodians, Data Quality Analysts and Data Modelers to ensure proper use, access and quality of the information.

The ideal candidate will have:

Ability to interact with business and IT departments in understanding user needs

Able to translate the business needs to technical requirements in terms of data needs

Managing appropriate use and definition of service data

Develop data requirements for system enhancement

Experience in performing in-depth data analysis to derive insights that drives business outcomes and decisions.

Exhibit strong written and verbal communication skills

Be an innovative thinker with an innate curiosity around data

Be self-motivated and possess the ability to manage multiple priorities and meet deadlines

Experience in problem analysis and process documentation

Role Essentials

Bachelor Degree and/or equivalent experience

3 years' data analytics experience in technology realm

Experience in leading the management of data with an eye for data quality and compliance of data standards.

Be able to assess complex data sets and perform root cause analysis

Excellent written and verbal communication skills

Ability to balance competing priorities to drive for the best outcome

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Role Desirables

Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field

Knowledge of the healthcare insurance industry

Data stewardship experience a plus

Previous experience with Genesys or other consumer experience platforms a plus.

Azure Certifications a plus.

Experience with Data Taxonomy Development

Project Management experience a plus.

Additional Information

Vaccine Policy:

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field. Every associate and contractor who work inside a Humana facility or in the field, regardless of vaccination status, must complete a daily health-screening questionnaire.

Work-At-Home Requirements:

WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

Satellite and Wireless Internet service is NOT allowed for this role.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

Work-Life Balance

Generous PTO package

Health benefits effective day 1

Annual Incentive Plan

401K - Immediate company match

Well-being program

Paid Volunteer Time Off

Student Loan Refinancing

If you share our passion for helping people, we likely have the right place for you at Humana.

Social Security Task:

Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com