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Job Details

In Room Dining Server - Conrad Los Angeles

Company name
Hilton Worldwide

Location
Los Angeles, CA, United States

Employment Type
Full-Time

Industry
Hospitality, Food Services

Posted on
May 12, 2023

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Profile

Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles (https://www.hilton.com/en/hotels/laxavci-conrad-los-angeles/) ! As part of the highly anticipated billion-dollar project, The Grand LA (https://www.thegrandla.com/) , this will be the 7thConrad Hotel in the U.S. and the 1stin California.

Located in the most exciting state-of-the-art development to come to DTLA, this luxurious 28-story hotel will have over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 4 food and beverage outlets. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room dining all in partnership with Chef Jose Andres' award-wining restaurant group, JoseAndresFoodGroup (https://thinkfoodgroup.com/) .

The Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA’s cultural corridor across from the Walt Disney Concert Hall with two towers, a 45-story residential and 28-story hotel , and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality.

Want to get an inside look? Take a virtual tour (https://www.thegrandla.com/explore-grand/vr-tour) .

In this role as a In Room Dining Server you will be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel’s continuing effort to deliver outstanding guest service.

The ideal candidate will have a minimum of (1) year of server experience required. Previous in room dining food service experience preferred. In room dining cashier experience preferred. FORBES experience preferred. The ideal candidate must possess basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings, service ware and menu items. Ability to read, speak and write the English language in order to communicate with guests. Ability to remember, recite and promote the variety of menu items. Ability to transport up to 30 lbs. on a continuous basis. Ability to operate beverage and toast equipment.Must be able to work a full shift (8 hours) walking and standing with or without reasonable accommodations.Ability to work a flexible schedule that includes overnights, nights, weekends, and holidays.

What will I be doing?

·Set up room service trays and tables in anticipation of incoming orders.

·Retrieve check from order taker, set table and pick up order from the kitchen or bar. When picking up, be certain that order is complete, i.e., all food, beverages, alcoholic beverages, and all condiments.

·Carry trays up to 30 lbs. or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set up, present check and obtain payment. Delivers payment/signed check to order taker for closing.

·Assist bus persons in removing trays and tables from guest floors and returning them to designated locations.

·Prepare complimentary fruit baskets and deliver to guest rooms.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

The hourly rate is $18.86 and is based on applicable and specialized experience and location.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Job: Bars and Restaurants

Title: In Room Dining Server - Conrad Los Angeles

Location: null

Requisition ID: HOT09G8K

EOE/AA/Disabled/Veterans

Company info

Hilton Worldwide
Website : http://www.hiltonworldwide.com

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