Analyst Workforce Performance

Profile

***This role is based in our McLean, VA corporate office***

Our Finance team serves as a critical business partner responsible for managing all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management.

What will I be doing?

Technical resource and solution administration for Hotel Performance Analytics Managers (HPAs) who are directly supporting managed hotels and the Americas Operations team. Respond to other requests for information funneled through Workforce Performance including Time & Attendance, Operational Effectiveness, Payroll, and other Operations Finance requests.

Solve problems related to routine data and service needs. Utilize Microsoft Office 365 tools, PropPlan financial system, and Labor Management System to produce key data used by hotels and HPAs to support efficient labor management in the hotels. Produce standard reporting packages and develop improvements to reporting to streamline workload and improve products and services offered by Workforce performance. Support the integrity of Labor-Management System configurations in accordance with Hilton’s Standards Grid.

The Performance Analyst may respond to requests for information from several different members of the WP team on an as-needed basis but will report directly to one Sr. Manager. The Analyst may be called upon to fill in and handle some of the tasks of an HPA as needed, with supervision. As part of the WP team, foster and encourage standard methodologies in labor management through the exposure of opportunities and promotion of innovative solutions.

Business Analysis:

Work closely with assigned Workforce Performance team members to analyze data from various systems (SALT, PropPlan, LMS, HotStats) and produce important reporting

Implement financial strategies for property labor management as advised

Assist with the forecasting and budgeting processes as advised

Produce recurring reports such as the Labor Management System Performance Report and Weekly Top 10 Jobs Dashboard

Handle special projects as assigned

Monitoring & Planning Activities:

Conduct routine and ad-hoc analyses of labor metrics

Respond to routine requests for system access, general questions

Support Time & Attendance implementations and sustainability of consistency standards

Meetings & Communication Activities:

Provide labor meeting and labor management system support to HPAs

Run weekly labor meeting analytics and monitor utilization

Maintain records pertaining to property assignments, T&A system status, and shared files

Auditing & Systems Activities:

Supervise and report on labor standards alignment with budget and the GLMS Standards Grid using the “scorecard” process

Monitor and report on compliance with corporate reporting directives, methodologies, and deadlines

Supervise and report on alignment to SOPs striven to mitigate payroll inflation

Monitor return on invested capital and time resources

Check the validity of interfaced data from various systems including OA, Delphi, TimeSaver, and PropPlan.

Benchmark Activities:

Analyze and compare Labor-Management programs to corporate and industry standards using HotStats and internal PropPlan data

Coordinate labor data with P&L data; report findings to HPAs

What are we looking for?

We believe the success in this role will demonstrate itself through the following attributes and skills:

Strong administrative and organizational skills (team orientation, fast, focused, and flexible)

Ability to manage change, resolve issues, and ensure collaboration within teams and/or units

Highly skilled in the use of software-based analytical tools: Tableau, LMS, ProPlan

High levels of curiosity and innovation intelligence

Strong presentation skills

Ability to analyze financial data to recommend strategic and tactical decisions.

Strong problem-solving skills; ability to proactively identify and prevent potential problems.

Ability to work independently and seek additional work when available

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

One (1) year experience in hospitality operations, finance, or related work that supports time and labor management

One (1) year specialized experience creating sophisticated financial and analytical data

Expert in Excel and proficient in Microsoft Word, PowerPoint

Travel as required, estimated 10% but may exceed 25% when vital

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

BA/ BS Bachelor’s Degree, Master of Business Administration (MBA), or other related advanced degree

Two (2) years of hospitality industry experience

Labor Management System administrator experience (UniFocus, Kronos, or other) and/or Time & Attendance administrator experience (ADP TimeSaver, Kronos, UniFocus T&A, or other)

What is it like working for Hilton?

The future of hospitality is bright at Hilton (https://www.hilton.com/en/): a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits (https://jobs.hilton.com/us/en/benefits) such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive (https://jobs.hilton.com/us/en/diversity-home2) environment for all. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-KJ1

Job: Finance and Accounting

Title: Analyst, Workforce Performance

Location: null

Requisition ID: COR013QG

EOE/AA/Disabled/Veterans

Company info

Hilton Worldwide
Website : http://www.hiltonworldwide.com