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Job Details

Concierge - Little Caesars Arena

Company name
Detroit Tigers, Inc.

Location
Detroit, TN, United States

Employment Type
Full-Time

Industry
Hospitality, Customer Service

Posted on
Jun 20, 2021

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:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cb\u003e\u003cspan style=\font-size:11.0pt\\u003eJob Summary:\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eTo be an ambassador of Olympia Entertainment by providing first class customer service to every single guest on our Suite level.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cb\u003e\u003cspan style=\font-size:11.0pt\\u003eKey Responsibilities:\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003cul\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eWelcome and greet our suite level guests and assist them with any question or need they may have during their visit.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eBe available to work majority of ticketed events at Little Caesar’s Arena. \u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eEngage guests on the suite level at every opportunity, getting to know regular guests by name.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eAcquire a vast knowledge of the suite level’s policies and procedures.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eGuard doors and stairways ensuring guests stay in the proper areas.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cb\u003e\u003cspan style=\font-size:11.0pt\\u003eSupplemental Job Functions:\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003cul\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003ePerforms other duties as assigned\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cb\u003e\u003cspan style=\font-size:11.0pt\\u003eMinimum Knowledge, Skills and Abilities:\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003cul\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eHigh school diploma and one to two years of customer service related experience is required.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003ePrevious serving experience, ability to feel comfortable in an exclusive setting. \u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eAbility to add and subtract two digit numbers and to multiply and divide with 10\u0027s and 100\u0027s.\u0026nbsp; Ability to perform these operations using units of American money and weight measurement, volume, and distance.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eAbility to deal with problems involving a few concrete variables in standardized situations.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eMust be able to work evenings, weekends, and holidays\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cb\u003e\u003cspan style=\font-size:11.0pt\\u003ePreferred Knowledge, skills and abilities:\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003cul\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eExperience working in the sports and entertainment industry\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cb\u003e\u003cspan style=\font-size:11.0pt\\u003eWorking Conditions:\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003cul\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eIrregular and extended hours including nights, weekends, and holidays\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eAbility to climb stairs and stand for long periods of time\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003e\u003cspan style=\font-size:12pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003eWhile performing the duties of this job, the colleague is occasionally exposed to moving mechanical parts and outside weather conditions.\u0026nbsp; 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Company info

Detroit Tigers, Inc.

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