Housekeeping Supervisor

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nSchedules room and cleaning assignments to ensure proper coverage.nInspects all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair.nPerforms all housekeeping duties necessary, including making beds, vacuuming and cleaning.nVerifies and updates status of discrepant rooms throughout the shift.nRandomly selects assigned rooms to ensure cleanliness.nCounsels Housekeepers on discrepancies. Notifies Executive Housekeeper of maintenance repairs necessary.nOther duties as assigned.nEducation And ExperiencenMinimum of 2 years in Housekeeping experiencenMinimum of High School educationnKnowledge, Skills And AbilitiesnBasic math skillsnAbility to communicate effectively verbally and in writingnStrong leadership skillsnAbility to exceed expectations of guests and team membernExcellent time management skillsnIn-depth knowledge of hotel Housekeeping operationsnTRAVEL:RarelyJob CompetenciesnnCommitment to Task Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.nnCommunication Skills Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.nnFlexibility Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.nnInitiative Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a can-do attitude.nnManaging Execution Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.nnTeamwork Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.n Source: Hospitality Online,

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