Event Manager

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DescriptionThe bustling, upscale Ray Hotel, in Delray Beach, Florida is looking for an experienced Event Manager to join our fun Team.  You would be responsible for the successful execution of written sales agreements for complex, full-service social events and meetings.  The ideal candidate will be an energetic team player with at least 2 years of full-service or luxury event experience.  Do you have a passion for executing memorable events in a dynamic environment?  Come grow you career with Hilton! We are in the Pineapple Grove Arts District with more than 20,000 square feet of beautiful indoor and outdoor space.  Our customers enjoy beautiful views of Delray Beach through floor to ceiling windows or host events outside on one of our patios or rooftop pool deck.  Our food and beverage options are magnificent, multi-sensory experiences with a Michelin-starred chef as an integral part of our Team.REQUIREMENTS:2 years of event management experience in full-service environment Flexible scheduleASSETS:Hilton experienceDelphi/FDC ExperienceStrong Culinary backgroundHotel opening/taskforce type experienceWhat will I be doing?Communicate clearly between customers and the hotel by directing each department within the hotel as to their specific role in the pre-planning and execution of on-site events. Maximize revenue and control expenses through effective negotiation of services and accurate forecasting. Responsible for successful execution of all meetings and events to ensure customer satisfaction and loyalty.Essential Job Functions:nPrepare reports, correspondence, and analysis relative to Event activity such as call reports, forecasts, menu proposals, customer correspondence, banquet event orders, resumes, post event reports, and internal memos or communications.nDirect guestroom, meeting, and event logistics to respective departments and team members. nManage customer relationships in a proactive manner relative to pricing, payment structure, room block, food and beverage requirements, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process. nAnalyze and plan for customers’ service and product needs relative to the financial and operational needs requirements of the property. nAuthorize appropriate resolution of customers’ concerns while maintaining profitability. nDirect and assist with customer services via site visits, board meetings, menu tastings, and planning meetings for definite and potential groups. nSupports the Departmental Leaders with daily operations such as customer conflict resolution and interaction with Sales Team and others.nGenerate accurate reports, monthly forecast, and menus.nParticipate in internal and external training and industry events, customer focused events, Front Line Leadership, CPR, etc. nParticipate in development and measurement of personal and team goals and action plans. nSupportive Functions:Communicate clearly and accurately (verbally or non-verbally) in a pleasant manner.Show competence by completing job responsibilities effectively and efficiently.Demonstrate an ability to follow a prescribed sequence of service with each encounter.Take initiative, be willing to assume responsibility for exceeding guests’ expectations.n RequirementsWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:nHospitality - We're passionate about delivering exceptional guest experiences.nIntegrity - We do the right thing, all the time.nLeadership - We're leaders in our industry and in our communities.nTeamwork - We're team players in everything we do.nOwnership - We're the owners of our actions and decisions.nNow - We operate with a sense of urgency and disciplinenIn addition, we look for the demonstration of the following key attributes:nQualitynProductivitynDependabilitynCustomer FocusnAdaptabilitynWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!What benefits will I receive?nnYour benefits will include a competitive starting salary and, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document. Source: Hospitality Online,

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