Great River Golf Club Banquet Captain

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Great River Golf Club Banquet Captain
Category:
Food/Beverage
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Department:
GR Food & Beverage
Locations:
Milford, CT
Posted:
May 4, 2023
Closes:
Open Until Filled
Type:
PT No Benefits
Position ID:
162036
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About **MEMBERS ONLY**SIGN UP NOW***.:
**MEMBERS ONLY**SIGN UP NOW***. has purchased 150 acres of land on the Housatonic River in Milford/Orange, CT, which includes Northeast's premier semi-private 18-hole Great River Golf Course and a 32,000-square-foot clubhouse. Located just 11 miles away from SHU's main campus, Great River Golf Club is a signature Tommy Fazio-designed facility that has been ranked fourth-best in Connecticut by Golf.com.
Great River Golf Club is home to Monty's River Grille, a full-service restaurant offering Zagat-rated service, exceptional American-International cuisine, and a unique dining experience. In addition, the clubhouse is fully equipped and wireless providing corporate space as well as a dramatic ballroom for weddings and special events.
****Job Description:
The Banquet Captain is charged with the daily oversight and leadership of all food and beverage Banquet operations in coordination or absences of the F&B Director. He or she will work closely with all FOH and BOH associates through communication, support and training.
In this position the Banquet Captain will provide hands-on leadership to facilitate Banquet dining experiences that exceed guest expectations. He/She will make sure that standards for quality, service, timeliness, safety, security, sanitation and regulatory compliance are adhered to.
The Banquet Captain will plan and prepare for all Banquet events so that they meet the highest level of expectation by hands-on management and oversight and will direct and support post-event activities.
Responsibilities Include:
Conducts pre-shift meetings with staff including menu and service standards training, membership changes or additions, and Club related policies and procedures.
Receives and resolves complaints concerning food, beverage and service and reports such complaints according to Club procedures.
Assists with the set up and execution of private parties and Club events.
Ensures that all food and beverage staff are presentable, well-groomed and in established uniforms at all times.
Determines workload requirements from catering orders.
Meets with function group leaders and event planner to discuss setup arrangements; addresses last-minute changes and resolves problems.
Interacts with customers and resolves complaints in a service-oriented manner.
Demonstrates complete understanding of Banquet menu items and ensures banquet staff is knowledgeable of menu items served.
Instructs staff on work expectations for catered functions.
Helps staff set up rooms to desired specifications.
Sets up AV equipment for events and breaks down equipment upon completion, making sure that it is stored properly.
Assembles and delivers food and supplies to scheduled locations.
Serves food and beverages to guests.
Returns food, beverages, serving equipment and utensils to catering facility.
Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
Maintains sanitation and orderliness of all equipment, supplies and utensils.
Ensures proper food preparation by following approved recipes and production standards.
Performs other duties as assigned.
Requirements:
Knowledge and Skills Needed:
A minimum of 2 year's supervisory experience in the Food & Beverage service industry.
Strong working knowledge of food safety, sanitation, and general workplace safety standards with general knowledge of Health Department requirements.
Knowledge of A/V equipment.
Excellent communication skills
Self-starter who can work independently as well as within a team environment.
Fluent in Microsoft Office and POS programs
Friendly and welcoming customer service
Flexibility, ability to work extended or irregular hours to include nights, weekends and holidays. Temperature extremes, excessive noise. Must be able to lift up to 50 lbs. in weight.
Additional Information:
Statement of Personal & Organizational Responsibility for Inclusive Excellence
Inclusive Excellence is the recognition that our institution's success is dependent on how well we value, engage, and include the rich diversity of students, staff, faculty, administrators, alums, and surrounding community. It is a mastery of inclusion that fosters a consistent sense of belonging. Inclusive Excellence is aspirational and is the pillar that guides the mission, vision, and function of this unit.
To achieve Inclusive Excellence, our personal and organizational responsibilities are to:
Actively promote a collegial environment and consciously apply our mission and values to create a culture of inclusion and belonging; a safe space where all may thrive and succeed.
Participate in educational and developmental activities to increase awareness and competencies of issues related to diversity, equity, inclusion, and belonging; apply that understanding to guide your approach to all aspects of your job and the community as a whole.
Demonstrate that we are Stronger Together as described in the Office for Inclusive Excellence statements
Application Instructions:
Please apply online, faxes and emails will not be accepted. A cover letter is appreciated.
**MEMBERS ONLY**SIGN UP NOW***. is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a community that maximizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.

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