Banquet Food Server

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Job OverviewSet up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to high standards of quality.nResponsibilities And DutiesnSet up banquet room as instructed by Banquet Captain to include linen, service-ware and glassware.nAttend roll call meetings before events to learn function particulars, including guest and hotel expectations.nGreet guests and respond to requests in a friendly and courteous manner.nServe the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.nReplenish beverages as necessary, and check with guests for overall satisfaction.nOnce banquet is complete, reset banquet room according to Captain’s specifications to ensure the readiness of the room for the following function.nPerform all assigned side-work to include replenishing condiments and restocking banquet shelves with supplies.nPerform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.nAbide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.nPerform other related duties as assigned.nSpecific Job Knowledge And SkillsThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.nMust have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.nKnowledge of the appropriate table settings and service-ware.nBasic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.nAbility to comprehend and apply written product-labeling instructions to enable the safe application of products and processes within the hotel.nAbility to remember, recite and promote the variety of menu items.nAbility to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.nAbility to operate beverage equipment, e.g., coffee maker.nOther ExpectationsnRegular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.nDue to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.nAll employees must maintain a neat, clean and well-groomed appearance (specific standards available).nnEmployee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.nComplies with health and safety rules, regulations and procedures to maintain a safe environment.nWorking ConditionsPhysical DemandsnAbility to speak and hearnClose and distance visionnFrequently walking with some standing at times, possibly extended distances; ability to bend when necessarynFrequently lift/carry up to 25 lbs.nOccasionally lift/carry up to 50 lbs.nAbility to reach with hands and arms in any direction and kneel and stoop repeatedlynEnvironmental ConditionsInside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.QualificationsnAny combination of education, training or experience that provides the required knowledge, skills and abilities.nAbility to obtain any government required licenses or certificate. CPR Certification and/or First Aid training preferred.nNo prior experience required. Prior hospitality experience required.nAdditional language ability preferred.Full Time BenefitsWe offer a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accidental or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!Spire Hospitality is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (****and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (****Time BenefitsWe offer part-time benefit plans consisting of telemedicine, vision, dental, life, short- & long-term disability, critical illness, accident and indemnity, identity theft, pre-paid legal, pet discount program, wellness program, wonderful hotel discounts and much more!Spire Hospitality is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (****and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (****Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Source: Hospitality Online,

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