Hotel Operations Manager

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nThe ideal candidate for this position...nThe Ideal Candidates is a high energy, hands on Operations Manager. You will have the opportunity to use your excellent relationship-building skills to drive exceptional results while supporting multiple properties within the select service portfolio. This position reports to the Regional Director of Operations and will play a key role in supporting transitions as well as assisting with the overall responsibility of the operation for the entire hotel including profitability, guest service, product quality, overall cleanliness and maintenance of each hotel. nWho Will this Job Appeal To?nAn individual with...nnAbility to manage up, drive and lead a team of Excellent associates.nLocal market knowledge experience preferred.nProven track record of revenue, market share and GSS improvements/results.nAn individual who enjoys working at a property that has been well maintained.nIndividuals who enjoy working at a property that develops people for promotion.nPeople who enjoy working at a property that takes an active role in the community.nSomeone who wants to join a progressive company.nSomeone who is creative while being profit driven.nnRequirementsnnMust be a citizen of this country or possess a valid work permit.nRequires a minimum of 5 plus of leadership experience in a hotel environment. nMulti-brand experience, Highly Preferred.nMulti-Discipline Experience within Hotels, Required.n100% Travel, Required.nRevenue & Sales Experience, Highly Preferred.nnTechnical Requirements:nnTrack record driving and meeting GSS.nConsistently exceed revenue and guest expectations.nnLeadership Requirements:nnAbility to manage change effectively.nProvide leadership to position the property to achieve the mission.nProvide leadership to the departments to achieve their goals and objectives.nCommunicate the goals and objectives and inspire associates to achieve those goals.nClear, concise written and verbal communication skills.nAbility to sell concepts and ideas to management, peers, and associates.nMaintain a good working relationship with guests, groups, and personnel from other departments.nDemonstrate team building experience and lead by example.nParticipative management style.nProven successful leadership experience.nAbilities to inspire, train, and develop people for promotion.nExperience training associates.nInstill a guest service attitude in all associates with a can-do attitude.nCoach associates how to resolve and deescalate conflicts.nnBusiness Skills:nnExcellent time management skills.nWork with limited support.nStrong organizational skills.nProficient knowledge of computers in order to complete essential job functions successfully.nStrong customer service orientation and skills.nExcellent listening skills.nExceptional detail in follow-up.nFollow/enforce company policies and procedures.nResolve problems.nAssume responsibility/accountability.nThorough understanding of HR requirements and regulatory agency requirements.nProvide overall direction, coordination, and ongoing evaluation of operations.nAbility to quickly evaluate alternatives and decide on a plan of action.nSolid skills selling and negotiating programs/projects.nnEducational Requirements:nBA/BS 4-5 year degree or foreign equivalency.nBenefitsnnMedical / Dental / Vision nLife Insurance / Long Term Disability /Short Term Disabilityn401Kwith a match!nPaid Vacation Days / Paid Personal Days /Paid HolidaysnnAn Equal Opportunity Employer. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. EOE/AA.n Source: Hospitality Online,

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