Housekeeping Floor Manager LVB

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nJob DescriptionnThe foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive!nAs a Housekeeping Floor Manager, you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:nnIn the absence of the Executive Housekeeper and Assistant Executive Housekeeper, the manager acts as lead for the department and handles and coordinates all departmental team members in the various work assignments to ensure a department that is run efficiently and productively in providing excellence in cleaning services to the guests and owners.nRoutinely inspect units and common areas to ensure they are in compliance with departmental standards.nMonitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service.nAssists in ensuring that an accurate inventory of linens and supplies are maintained. Helps oversee the Lost & Found and uniform exchange and ensures procedures are followed.nSupervises all laundry operations and assists with the carpet and floor maintenance program. Ensures all assets of the department, equipment, supplies and storage are properly locked and secured.nAssists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department and assists with administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.nMay investigate accidents and initiate accident reports recommending appropriate corrective action. Ensures all departmental staff is working safely and in accordance with OSHA regulations.nAdheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules. May be required to conduct departmental meetings.nAssists on all guest activities as the need arises by management. Carries out a reasonable request by management.nnWe offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!nnQualificationsnWhat are we looking for?nHilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:nnHigh School graduate or GED equivalent required.nMinimum of 3 years of Housekeeping work experience.nPrevious customer service experience required.nHave open availability.nComputer experience required.nnIt would be useful in this position for you to demonstrate the following capabilities and distinctions:nn2 years of supervisory and/or management experience.nBi-lingual in Spanish language a plus.nComputer experience using programs such as MS Word, Excel and Internet preferred.nnWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.n Source: Hospitality Online,

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