Gaming Operations Analyst

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DescriptionThe Gaming Operations Analyst provides analytic support and provide reports and analysis to support strategic change decisions.  Analysis will include, but not limited to, all gaming operations.  Responsible for a high level of guest service as described in your departments guest service standards.Essential Duties and ResponsibilitiesnPerform analyses of Gaming Operations in order to forecast business, industry, and economic conditions for decision-making purposesnIdentify and communicate patterns and relationships utilizing multiple data sources, and interpret analysis results and make recommendations to managementnRun and file various gaming reportsnAssist with the evaluation, analysis and investigate all cheating attempts and percentage malfunctions. nPerform analyses of revenue operations and marketing activities  in order to forecast business, industry, and economic conditions for decision-making purposesnAssist in creation and/or maintenance of written documentation for the systems, processes and/or reports supportednEnsure accurate electronic slot files with Revenue Audit and AccountingnRequirementsKnowledge and CertificationRequired:nHigh School Diploma/GED or equivalent experiencen2 years Gaming Operations experience/knowledgen2 years Gaming analytics experiencen2 years experience using Microsoft Access or Excel for reporting purposesnSkillsRequired:nMust have exceptional math skillsnAccurate and detail-orientednHighly organized and ability to adapt quickly to changing prioritiesnStrong computer skills Microsoft Office (Word and Outlook) and Windows XP nStrong project management skillsnExcellent written, verbal and interpersonal communication skills nExcellent problem solving skillsnAbilitiesRequired:nAbility to work fast and efficientlynAbility to follow established dress code policies and practice good personal hygienenAbility to interact with guests, coworkers and management in a professional and courteous mannernAbility to independently complete multiple tasks in a professional mannernAbility to manage projects in a timely and efficient manner nAbility to complete multiple task under pressurenAbility to remain focused for extended periods of timenRequired TrainingnTreasure Island guest service training nGaming operations databases nAny position-related training as determined by Gaming Ops. Director nPhysical DemandsnMust be able to sit for long periods of time with occasional amounts of walking and standing nMust be able to perform repetitive hand and wrist motions  nMust be able to reach and twist routinelynMust be able to push, pull and grasp objects routinelynWorking EnvironmentnWork is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smokenMust be willing to work a flexible schedule including weekends  nExtensive computer usenOccasionally overtime may be required nDisclaimer and Conditions of EmploymentThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job title.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.  All Treasure Island Resort & Casino employees are responsible to ensure that their designated operations are in compliance with Treasure Island Resort & Casino policies, Tribal policies, State compact and Tribal gaming regulations.  Conditions of employment with Treasure Island Resort & Casino include possessing sensitivity to Native American culture, following all safety rules and regulations, passing a pre-employment drug test, a background investigation to obtain and maintain a gaming license and successfully completing a three-month introductory period.  Team members should respect the privacy of guests and other team members and maintain confidentiality of business practices.Additional InformationAll applicants must be able to demonstrate their US work authorization during the employment verification process. Source: Hospitality Online,

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