Food and Beverage Supervisor

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Job Information
Hilton
Food and Beverage Supervisor
in
Birmingham
United Kingdom
The newly refurbished Gild Bar at the Hilton Birmingham Metropole is now recruiting for a Food and Beverage Supervisor. The supervisor will work to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. Previous experience in a busy bar, the ability to take responsibility and delegate tasks would make you an ideal candidate for this role.
This is a full-time position: 39 hour/ week with the possibility of overtime
Hourly rate:£11.50 per hour plus service charge
A WORLD OF REWARDS
Service charge on top of hourly rate
Travel and food discounts at Hilton hotels internationally (subject to individual outlets)
Discounted membership to onsite LivingWell fitness centre and spa
New Starter Guest Experience – dinner and Bed and Breakfast for 2 people
Uniform Provided
Complimentary dry cleaning of uniform (suits only)
Staff meals provided while on duty
Pension Scheme
Car parking
Taxis subsidised between the hours of 00:00 – 07:00
Discounted Dental and Health cover
What will I be doing?
As a Food and Beverage Supervisor, you are responsible for supervising operations of the Gild Bar to deliver an excellent Guest and Member experience. You will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:
Communicate and delegate tasks to the team
Ensure compliance of brand standards
Manage guest queries in a timely and efficient manner
Represent needs of the team
Assist Food and Beverage management with achieving financial targets
Assist Food and Beverage management with training and development of team members
Assist with annual and mid-year appraisals with team members under your responsibility
Comply with hotel security, fire regulations and all health and safety legislation
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Strong previous bar experience
Committed to delivering high levels of customer service
Positive attitude
Good communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in hotel industry
Previous experience in supervising and/or delegation
Willingness to develop team members and self
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (****. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job:
Food and Beverage
Title:
Food and Beverage Supervisor
Location:
null
Requisition ID:
HOT09I48
EOE/AA/Disabled/Veterans

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