Security Officer

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OPEN UNTIL FILLEDnPay Range:  $15.00 - $19.36 per hournThis position is responsible for the protection of the enterprise, its assets, employees and guests, as well as demonstrating the GILA WAY.nEssential Duties And Responsibilities:nnPromotes and provides excellent guest service experiences to both internal and external guests. nGreets guests and performs identification checks of all individuals who appear to be under the age of 21.nnnAMBASSADOR DUTIES:nWelcomes and provides anticipatory guest service to guests entering the casino main entrances.nThanks and welcomes back guests that are departing the casino entrances.nPerforms bag checks inspections of backpacks or similar bag types to inspect for weapons, drugs or contraband.nPerforms other duties as assigned.nnnPATROL OFFICER DUTIES:nPatrols and responds to the exterior casino area (parking lots, parking garage, exterior building, land etc.) and provides a highly visible security presence for the exterior of our property.nIdentifies potential criminal activity in parking, exterior doors and perimeter areas.nPerform multi-floor hallway checks and hotel door room security checks.nMaintains a highly visible security patrol presence in hotel areas.nPerforms other duties as assigned.nnnRESPONSE DUTIES:nPatrols and responds to the casino floor and provides a highly visible security presence for the interior of our property.nIdentifies potential criminal activity on the casino floor and monitors those targets and mitigates the criminal opportunity.nActs as Patrol Officer when needed.nPerforms other duties as assigned.nnSkills/ RequirementsnnHigh School Diploma or equivalent preferred.nPrior casino security, hospitality, military, or law enforcement experience preferred. nAbility to interact with guests in a calm and professional manner in an effort to control the situation and reduce escalationnAbility to establish and maintain effective working relationships.nMust pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment.nMust pass a full background check to be certified/licensed prior to employment.nAbility to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest. nMust possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.nAbility to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.nStrong interpersonal and communication skills, both written and oral. nThis position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilitIes.nnnImportant NotesnAs a condition of employment, all new hires must pass the following:nPre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.nBackground check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.nn Source: Hospitality Online,

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