Usher Lakeland

Profile

,AnswerValue:u003ctableu003eu003ctbodyu003eu003ctru003eu003ctdu003eu0026nbsp;u003c/tdu003eu003c/tru003eu003c/tbodyu003eu003c/tableu003eu003ctableu003eu003ctbodyu003eu003ctru003eu003ctdu003eu003cbu003eJob Summary:u003c/bu003eu003cbru003eTo be an ambassador by providing first class customer service to every guest at every event.u003cbru003eu003cbru003eu003cbru003eu003cbu003eKey Responsibilities:u003c/bu003eu003culu003eu003cliu003eWelcome and warmly greet our guests and assist them with finding their seat as well as with any question or need they may have during their visit.u003c/liu003eu003cliu003eResponsible for monitoring crowd behavior, and taking steps to ensure that each guest may enjoy the event without disruption from others.u003c/liu003eu003cliu003eBe the first responder to all issues in the seating area, summoning for assistance when necessary.u003c/liu003eu003cliu003eKeep seating area safe and organized ensuring all guests are in the proper seat and area is free from messes and hazards.u003c/liu003eu003cliu003eScan tickets as guests enter the arena, and ensure that no guest is granted admittance without a valid ticket.u003c/liu003eu003cliu003eGuard doors and stairways ensuring guests stay in the proper areas.u003c/liu003eu003cliu003eEngage guests at every opportunity, taking the time to recognize regulars by name when appropriate.u003c/liu003eu003cliu003eBe available to work all ticketed events.u003c/liu003eu003cliu003eLearning the seating, layout, and policies and procedures of each of our venues.u003c/liu003eu003cliu003eBe able to critically think and problem solve.u003c/liu003eu003c/ulu003eu003cbru003eu003cbu003eMinimum Knowledge, Skills and Abilities:u003c/bu003eu003culu003eu003cliu003eHigh school diploma and one to two years of customer service related experience is required.u003c/liu003eu003cliu003eAbility to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.u003c/liu003eu003cliu003eAbility to print and speak simple sentences.u003c/liu003eu003cliu003eAbility to add and subtract two digit numbers and to multiply and divide with 10u0027s and 100u0027s.u003c/liu003eu003cliu003eAbility to perform these operations using units of American money and weight measurement, volume, and distance.u003c/liu003eu003cliu003eAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.u003c/liu003eu003cliu003eAbility to deal with problems involving a few concrete variables in standardized situations.u003c/liu003eu003c/ulu003eu003cbru003eu003cbu003eWorking Conditions:u003c/bu003eu003culu003eu003cliu003eIrregular and extended hours including nights, weekends, and holidays.u003c/liu003eu003cliu003eAbility to climb stairs and stand for long periods of time.u003c/liu003eu003cliu003eWhile performing the duties of this job, the colleague is occasionally exposed to moving mechanical parts and outside weather conditions.u003c/liu003eu003cliu003eThe noise level in the work environment is usually loud.u003c/liu003eu003cliu003eFrequent visual/auditory attention.u003c/liu003eu003c/ulu003eu003cbru003eWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identityu003c/tdu003eu003c/tru003eu003c/tbodyu003eu003c/tableu003e,

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