Banquet Server

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Job description includes serving in restaurant, serving banquet style and setup knowledge. Of course, other duties may be assigned as needed. Flexible hours / scheduling to include on-call needs. Previous experience is needed.  Job pays $13.00 to $15.00 an hour based on experience.  Wow!!OverviewThe Banquet Server is responsible for preparing for and serving guests during banquet functions in accordance with hotel standards of food and beverage quality, presentation, sanitation, and warm hospitality. Key Duties & Responsibilities nReviews and understands the Banquet Event Order (BEO); completes setup according to the BEO.nSets tables in assigned area (or checks to see that they have been set) correctly and uniformly, using clean, pressed linen (without rips, stains or tears); clean unspotted silverware; clean china with no chips or cracks; clean, unspotted glassware. Properly clean and fill table complements (salt and pepper, sugar, breadbaskets, etc.)nLearns the menu for each function served and can explain the major ingredients and preparation methods for each item to be served.nIs standing in assigned station at least 15 minutes prior to function start time.nAcknowledges and responds to all guests’ requests, advising supervisor if necessary.nKeeps station neat and clean during service. nContinuously patrols assigned station, refilling all drinks, removing service items and condiments per established policies and procedures. nEnsures guest has everything they need.nUse proper in-room clearing and aisle tray break down procedures.nReturns all reusable table complements and condiments to be cleaned and refilled.nAssist Captain or Manager in setting up buffet and other special food services tables/stations.nAssist the Captain or Manager in breaking down buffet or other special food service tables and equipment.nSet-ups, serves and/or breaks down coffee breaks, receptions, other special functions, as assigned, following standard policies and procedures.nSets-up, tends and breaks down banquet bars, as assigned, according to standard policies and procedures.nAlways follows cash and guest check procedures.nReturn all excess food to the kitchen following all sanitation guidelines. No food or beverage is to be consumed by associates without prior approval from the Chef on duty.nComplete any assigned side work, such as refilling condiments, shaking and sorting linen, hanging/storing drapes, cleaning/storing serving equipment and/or props, etc.nAssists steward in keeping Banquet back hall, linen rack and storage areas neat, clean and organized.nLearns and applies all procedures of proper service.nAssist co-workers whenever needed.nRemain up to date with hotel events and guests, as they affect the areas of responsibility.nMaintains responsible alcohol service certification.nMixes and serves alcoholic and nonalcoholic drinks, to patrons during banquet events.nCoffee Break dutiesnSets up, services, breaks down and cleans all break areas and coffee break carts.nPresents each break attractively and completely; keeps each break clean throughout the day.nPresents all breaks within the time parameters outlined on the BEO.nPrepare all beverages correctly and according to conference center standardsnSecure all beverage coolers and lockable storage at each shift’s end.nAssist the set-up staff if necessary.nEmployees are responsible for knowing and abiding by all Company, hotel, and departmental policies and procedures. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.nEducation and ExperiencenHigh school diploma or GED preferred.nPrevious banquet server experience preferred. Must be able to follow directions and get along well with others.nMust be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.nCrestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. Why a career in the hotel industry?Service to others is one of the pillars of working in the hotel and lodging industry. Workers within the industry have the direct ability to aid, advice, and provide services to guests. In the industry, workers are able to tend to public needs and support guests and community members in a way many other careers rarely provide. The hotel and lodging industry is committed to attracting, retaining, and educating individuals for lifelong careers. They partner with community-based organizations to recruit local applicants, provide employees with professional development workshops and apprenticeships, and award $1 million in academic scholarships each year. Source: Hospitality Online,

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