Regional Housekeeping Supervisor

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nJOB SUMMARYnThe Regional Housekeeping Manager is responsible for developing and providing direction to a team of Housekeeping and Maintenance Leaders in order to successfully achieve performance objectives. This role requires strong leadership acumen in addition to effective coaching and mentoring skills. This is an onsite job combined with travel time. nESSENTIAL FUNCTIONSnThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotels that are supported by the management company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.nnEnsures all operational and safety procedures are properly followed. nCoach leadership on how to manage customer housekeeping problems; investigate complaints about cleaning service. nInspects and approve staff work performance. nEnsures cleaning is done to HTS specifications. nMaintains department budget and manage cleaning expenses and produce reports on expenditures. nProvides training and coaching to both current and new employees. nUndertakes necessary administration and paperwork. nDevelops and implements policies and procedures with team to develop departmental goals. nEnsures that preventative maintenance procedures are carried out on a scheduled basis and completes maintenance records for equipment.nRecommends replacement of equipment whenever necessary and evaluates new equipment for its durability and value. nEstablishes and maintains effective working relationships with other employees, vendors, and general public. nInvestigates and maintains a working knowledge of developments in cleaning equipment and materials. nWork toward continual improvement of the overall organization. nnKnowledge, Skills & AbilitiesnnHigh school diploma or equivalent required nStrong written and oral communication skills. nDemonstrates strong leadership abilities. nAbility to train staff on company policies as well as on their job responsibilities. nSound problem solving skills. nMust have knowledge of cleaning materials, equipment and tools and have the communication and teaching skills to impart this information to his/her employees. nAbility to identify hazards and report to management. nAbility to train and motivate staff to provide quality service. nMust have excellent attention to detail and the ability to concisely follow client direction.nnPHYSICAL DEMANDSnAbility to stand and move throughout, from, and to office, and continuously performs essential job functions.nLifting up to 45 pounds maximum.nFrequent twisting, bending, stooping, kneeling, crouching, crawling, reaching, talking, hearing, seeing and smiling.nFrequent to constant standing, walking, and using hands to fingers to feel/touch.nThe employee is required to push housekeeping and linen carts weighing up to 25 lbs. and to climb stairs. nThe employee is required to be exposed to chemicals and solvents and must demonstrate good physical and visual observation skills.n Source: Hospitality Online,

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