Senior Food Service Worker

Profile

Posted:
23-Feb-22
Location:
Sun City, Arizona
Salary:
Open
Categories:
Hospitality, Facility, Environmental Support
Internal Number:
R65121
Primary City/State:
Sun City, Arizona
Department Name:
Culinary & Nutrition-Hosp
Work Shift:
Evening
Job Category:
General Operations and Culinary Services
Top Pay, Excellent Benefits & Fantastic Growth Opportunity!
Make a difference in your life and Join Banner Now!
The future is full of
possibilities. At
Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you're ready to change lives, we want to hear from you.
Food Service team members provide extraordinary
service for patients
, visitors
and employees
The
Food Service Department is  
made up of a diverse
and inclusive team.
As a member of our team
you will work with
exceptional leaders
that will support your development and growth within our organization.
As a Senior Food Service Worker, you will have an opportunity to work with a well- established culinary team and grow your career at Banner Health!  You will work in the Cafe helping prep food, stock, serve and ring out customers similar to a Barista. This is a full-time position, hours generally run between 12:30pm - 9pm. Weekend rotations are required in this role. Plus you will enjoy an additional flat rate $1/hour for weekend shift differential (and an 18%-night shift differential if/when applicable).
Your pay and benefits (Total Rewards) are important components of your Journey at **MEMBERS ONLY**SIGN UP NOW***. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
Since 1970, Banner Boswell Medical Center has provided exceptional care to the people in the northwest area of metropolitan Phoenix. Today, our 501-bed acute-care hospital is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals and offers a full range of acute care services, including cardiology, oncology, orthopedics, neurology, surgery, rehabilitation, emergency, stroke, intensive care, pulmonary, urology, wound management and sleep disorders. We've earned the Gold Seal of Approval from The Joint Commission for Primary Stroke Centers. We're also in the nation's top five percent for preventing mortality and complications.
POSITION SUMMARY
This position plans daily food production for assigned areas and produces all food items based on information obtained from café menus, catering requests and any other approved source. This position also performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service to customers.
CORE FUNCTIONS
1. Plans food production timing and quantities. In the event of shortage, determines menu substitutions. Minimizes food waste with appropriate planning and tracking. Records food shortages and excess quantities in accordance with department procedure. May take inventories of all food products and settle catering and interdepartmental food charges in computer program.
2. Prepares all food items according to standardized recipes. Adjusts recipe quantities for correct yields. Notifies supervisor of any problems relating to production.
3. Provides service to customers, meeting standards and guidelines. Responds to customer complaints and assists with problem resolution, appropriately escalating issues to supervisor, as needed.
4. Accurately records all sales in the Point of Sale System; transacts payments with customers. Stores, counts, deposits and maintains register cash and receivables in accordance with the policies and procedures of the facility. Runs reports to analyze sales and cash accuracy.
5. Maintains par levels of food and supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks freshness dates. Checks and logs food and equipment temperatures and reports any problems to the supervisor. Reads thermometers and follows safety requirements.
6. Maintains all assigned stations, keeping them clean, well-stocked, and attractive at all times. Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils. Also cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials.
7. May also provider full-range of catering/special event services.
8. This positions works under general supervision and possesses a strong knowledge in cooking and food preparation skills and possesses the ability to resolve complex issues autonomously. This position is in contact with patients, other food service department personnel, hospital staff, visitors and families. This position must have excellent customer service skills and be able to resolve customer issues at the point of contact. This position must also function effectively in the absence of direct supervision, demonstrating good judgment.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Must be able to learn food handling regulations and pass certification tests as required.
This position requires the knowledge and abilities in upscale food production normally acquired with two or more years of similar work experience in production cooking, plus a solid understanding of cooking principles, menu substitutions and recipe modifications. This position requires effective interpersonal communication skills, a friendly customer service attitude and the ability to accurately calculate and count change rapidly and repetitively. This position also requires the ability to function autonomously, exercising good judgment and organizational skills.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.

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