Spa Manager

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Surf & Sand Resort, Laguna Beach is proudly a part of JC Resorts, a proven leader in the management and operation of golf and resort properties since 1971. We are located directly on the beach in the heart of Laguna and have been part of the local history since 1948. We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time. As a family owned business, we treat people like lifelong friends and believe in the personal touch.In addition to working in the most beautiful oceanfront location in Laguna, we offer competitive and progressive benefits including complimentary meals.Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests. To complete an APPLICATION please click on the following website: ******** anytime Monday - Friday, 8:30 am – 5:00 pm for additional information.The SPA MANAGER to assist in managing the operations of the Spa area to ensure luxury resort quality programs, facilities, and services.ESSENTIAL DUTIES, include but not limited to:nTo train, schedule, and support employees directly accountable to his/her position, to maintain highest possible levels of employee morale and department productivity.nTo support the development, organization, and implementation of all Spa programs.nTo support the operation of the Spa.nTo maintain an adequate inventory of high quality merchandise and professional products for the Spa in order to meet business demands.nTo conduct monthly inventory counts and to account for any discrepancies.nTo maintain effective relationships with all vendors.nTo schedule training with vendors to ensure continuing education on services offered.nTo effectively oversee the tracking of guest response to marketing efforts as well as collection of guest comment cards.nJOB KNOWLEDGE & EDUCATIONAL LEVEL: High school diploma or equivalent required. English fluency required. Must have extensive background in Spa, including minimum five years in similar position at club or resort of comparable quality. Must have familiarity with retail operations, marketing and group recreation. Valid California driver’s license required. Proof of personal automobile insurance coverage required. Current CPR certification preferred. Previous hotel/resort experience preferred.SKILLS AND APTITUDES: Demonstrated ability to train staff and ensure luxury resort customer service. Strong written and verbal communication skills. Detail oriented. Organized and efficient. Safety-minded. High quality standards for production and service. Good team player. Customer service focus. Ability to effectively manage staff to maintain a high level of morale and productivity.PHYSICAL DEMANDS: Stands/walks approximately 30% of shift. Sits at desk or in meetings approximately 70% of shift. Requires constant interaction with all types of people. Requires high level of energy. Must be flexible to work long, sometimes irregular hours. Frequent use of stairs, daily.If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please **** and/or email us at ****JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture.   All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.We maintain a drug-free workplace and perform pre-employment substance abuse testing.Surf & Sand Resort is recognized as one of Condé Nast Traveler Readers' Choice Awards, Top Resorts in Southern California, one of Travel Leisure’s World’s Best, is a member of Preferred Hotels and Resorts and has held the AAA Four Diamond rating for over 20 years.Surf & Sand Resort | 1555 South Coast Highway | Laguna Beach, CA 92651****                              HR direct line: (949) 376-2764            Source: Hospitality Online,

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