Location
New Orleans, LA, United States
Posted on
Mar 01, 2022
Profile
DescriptionResponsible for assisting and supporting several Event & Catering Managers. This includes, but is not limited to: group resumes, programs, VIP guests arrangement, site visits, BEOs, post event reports, menus, floor plans and affiliates. Handles calls, e-mails and greets clients for these managers in a professional, courteous manner.What will I be doing?As a Department Events Assistant, you would be responsible for providing administrative and clerical support to department managers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Handle calls and e-mail correspondence in a courteous, efficient and clear manner. Assists in any way possible, if further information is needed, responsible for taking detailed, accurate messages and expediting delivery of that message to the appropriate manager.nAssist managers with various tasks. This includes, but is not limited to: greeting clients, checking space, requesting history, creating group resumes, VIP guests arrangements, servicing affiliates, initiating programs, menus and BEOs from client specification sheets. Processing all post group paperwork, PER’s, rebate and commission memos. nResponsible for scheduling business travel for your designated team. This includes filling out Personnel Authorizations, Check Requests, or other hotel documents needed to ensure complete, accurate payroll checks and reports.nRequirementsWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:nHospitality - We're passionate about delivering exceptional guest experiences. nIntegrity - We do the right thing, all the time. nLeadership - We're leaders in our industry and in our communities. nTeamwork - We're team players in everything we do. nOwnership - We're the owners of our actions and decisions. nNow - We operate with a sense of urgency and discipline nIn addition, we look for the demonstration of the following key attributes:nQuality nProductivity nDependability nCustomer Focus nAdaptability nWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Source: Hospitality Online,
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