Hostperson

Profile

Summary of Position:The Hostperson is responsible for meeting and greeting guest as they arrive, offering their choice of seating, escorting them to their table, and presenting menus.Essential Functions:nSupervise dining room to ensure proper service and guest enjoyment.nMeet and greet every guest as they arrive, offering choice of seating, escorting guests to their tables, and presenting menus.nMaintain proper set-up of dining room including server stations, reserved tables, and proper balance around the dining room.nMaintain a cash drawer, giving out correct change to servers and guests.nKeep staff informed of current promotions, daily specials, guest comments, daily events, and memos.nUpkeep on happy hour tables.nKeep restrooms clean and neat.nnQualifications:Education: High School Diploma or equivalent preferred.Experience: Restaurant guest service experience preferred. Certificates or Licenses: Maricopa County Food Service Worker Card.Knowledge, Skills, and Abilities:nAbility to memorize menu items sufficient to answer guest questions.nAbility to move throughout a crowded dining room to seat guests.nAbility to do basic arithmetic.nPersonal Characteristics:nBehaves ethically.nCommunicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.nProfessional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review).n Source: Hospitality Online,

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