Director Of Spa Jobs description
A spa director manages, supervises, and oversees all spa operations. It is his/her responsibility to ensure the achievement of sales goals, business objectives, and profitability. The spa director will monitor payroll and expenditures to successfully achieve aggressive spa profit plan. He/she will review financial data, prepare management reports, and perform administrative functions accurately and timely.In addition to the above, the spa director will plan and coordinate spa promotions, events, and effective client loyalty programs to maximize market place positioning. He/she will oversee group bookings and interface with hotel partnerships. He/she will also be responsible for overseeing and directing the product retailing operations at the spa.
To ensure the success of all spa operations, spa directors utilize effective recruiting techniques to attract and hire qualified frontline practitioners and support managers. The spa director is further responsible for projecting a positive image within the facility, maintaining an atmosphere of cooperative teamwork that emphasizes customer service and satisfaction. He/she must ensure a clean, safe working environment by enforcing safety, maintenance, and cleanliness procedures.
The ideal candidate will have: 5–15 years managerial experience in a hotel rooms division or health/beauty spa environment; at least 5 years customer service experience; prior experience managing teams of 10+; prior training experience; excellent leadership/management skills; ability to sell concepts and ideas to management, peers, and employees; demonstrated success in revenue achievement and expense management; experience in budget development and financial analysis; excellent written and verbal communication skills; and high standards in ethics, service, and image.
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| May 27, 23 | Orlando, FL |
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