Front Desk Receptionist - Bilingual

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Company DescriptionAt National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.National Vision, Inc. (NVI) is one of the largest optical retailers in the United States.u00a0 We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.u00a0We are looking for a Part Time Bilingual (Spanish) Receptionist to join our growing team. The Receptionist provides prompt, courteous service to customers either on the phone or in person.Job DescriptionWhat would you do? u2013 The SpecificsEnsure high quality customer service.Ensure a smooth flow of customers through the store.Answer, screen, and forward incoming phone calls in accordance with NVI protocol.Process and understand managed care plans.Obtain and document information from the insurance company as needed.Schedule and confirm appointments, follow-up visits and classes.File all patient records daily and pull patient files for the next dayu2019s appointments.Check on status and notify customers when orders are in or of any delays.Ensure all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs.Keep reception area tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).Qualificationsu00a0Are you the right fit? u2013 The Suitable TalentFluent in reading and speaking both English and Spanish.Experience as a Receptionist, Front Office Representative or similar role is preferred.Experience handling multiple phone lines.Professional attitude and appearance.Strong customer service skills.Effective interpersonal skills.Ability to be resourceful and proactive when issues arise.Excellent organizational skills.Additional InformationTaking Care of our PeopleWe understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates u2013 including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.Please see our websiteu00a0www.nationalvision.comu00a0to learn more.All your information will be kept confidential according to EEO guidelines.National Vision is an Affirmative Action / Equal Opportunity Employer.,datePosted:2022-02-20,validThrough:2022-03-20T00:00:00-04:00,employmentType:Full-Time,hiringOrganization:{@type:Organization,name:**MEMBERS ONLY**SIGN UP NOW***. ,sameAs:,logo:****Specified years}

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